Refund and Cancellation Policy

Thank you for shopping at ebook.sikshalay.co.in. We strive to provide a smooth and satisfactory digital experience for all our customers. Please read our refund and cancellation policy carefully before making a purchase.

1. Digital Products Only

All the items sold on ebook.sikshalay.co.in are digital eBooks, which are delivered instantly via email or accessible through your account after purchase. As such, we do not offer physical shipping.

2. No Refund Policy

Due to the digital nature of our products, all sales are final. Once an eBook has been purchased and delivered, we do not offer refunds, cancellations, or exchanges. This is because digital products cannot be returned.

Exceptions:
We will consider a refund only under the following circumstances:

  • You were charged twice for the same purchase.

  • You received a damaged or inaccessible file, and our team is unable to provide a working version within 48 hours.

  • You were charged for an eBook you did not order.

To request a refund under one of the above exceptions, please contact us at:

📧 support@sikshalay.co.in
📞 [Insert contact number, if any]
🕒 Within 48 hours of the purchase.

3. Order Cancellation

Since delivery is instant and automated, we are unable to cancel orders once they are placed. Please review your cart and product details carefully before proceeding to payment.

4. Need Help?

If you have any issues accessing your eBook or have made a mistake during purchase, don’t hesitate to reach out to us:

📧 support@sikshalay.co.in
🌐 https://ebook.sikshalay.co.in/contact

We are here to help you resolve any technical problems and ensure a great experience with our platform.

Thank you for your understanding and for choosing ebook.sikshalay.co.in!